Shipping Policy

Shipping cost:

For our global customers - shipping will depend on the weight of the items. You can find the shipping costs using our shipping calculator after you place items in your cart or at the checkout page. Here's the rate schedule.

For our Japanese domestic customers - shipping is 800 yen or free if you purchase over 15,000 yen.

 

Tracking and insurance: 

Tracking for all shipments is included for your peace of mind.

Insurance up to $100 and tracking is included. For insurance requiring more than $100, optional insurance can be purchase

 

Shipping times:

We've partnered with Japan Post which provides one of the world most reliable and cheapest logistics systems in the world.

  • All shipments occur from our logistics center in Osaka, Japan
  • 3-5 business days to process package (depending on availability)
  • EMS takes around a week and Economy takes 1-3 weeks to be shipped to major cities around the world
  • For our default EMS, 1 week for major cities in US, Europe, Asia, and Australia

      Countries we ship to:

      As long as you're not in the very few restricted country list for Japan Post, we're more than happy to ship to your location. 

       

      Additional costs:

      Any custom duties which may occur in the respective country will be your responsibility. This is particularly the case for UK / EU / South American with strict custom rules. If you reject package due to this, we will refund the product minus shipping costs.

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