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Shipping / Returns / Customs

Flat 1,500 JPY shipping (approx $12 USD) worldwide / Free shipping for orders above 15,000 JPY (approx $120 USD)
All orders are processed within 1-2 business days of the order
Shipment is made through Japan Post express air shipment. Universal tracking code will be included
Shipments usually takes 3-5 business days globally unless in the rare case it gets stalled in customs
Any custom duties which may occur in the respective country will be your responsibility. This is particularly the case for UK / EU / South American with strict custom rules.
In the rare case the item is damaged during shipment, a free replacement will be sent
Returns are accepted within 14 days. Shipping the item back to us and the cost will be your responsibility, however.
Any other questions? View our FAQ page or contact us

 

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